Refund policy

RETURN AND REFUND POLICY

Food can't be resold, so we don't take returns for change of mind or taste. Everything else, we sort out.

We'll replace or refund in full if your order arrives:

- Damaged

- Wrong or missing items

- Past its best-before date

How to claim: Email hello@foxnack.in within 48 hours of delivery with your order number and a clear photo (or short video) of the product and the outer packaging. Please keep the pack until we reply.

What you get: Your choice of a replacement or a full refund, including delivery charges. No cancellation charges, no deductions.

Refund timing: Refunds go back to your original payment method within 5–7 working days of us approving the claim. Your bank may take a little longer to show it.

Cancellations

- Before dispatch: Cancel any time by emailing hello@foxnack.in. Full refund, no charges.

- After dispatch: We can't cancel a parcel that is already on its way. If it arrives damaged, wrong or expired, the returns policy above applies and you get a full refund.

Foxnack Foods · 3/77, First Floor, Old Rajinder Nagar, New Delhi 110060 · GSTIN 07LIOPK3928C1ZY · FSSAI Lic. 13325999000377 · hello@foxnack.in